Last updated and effective date: October 30, 2025

1. Introduction and Contact Information

Mi Storage (doing business as **"Mi Storage Solutions"** or **"ESS"**) respects your privacy and is committed to protecting your Personal Information. This Privacy Policy describes how Mi Storage (collectively, "**Company**," "**we**," "**us**," or "**our**") collects, uses, and discloses information about you, including Personal Information, in connection with our services.

Contact Information:

Detail Information
Company Name Mi Storage
Address 55 Main Street, 2nd block New York, USA
Privacy Contact support@mi-storage.com

2. What This Policy Covers

This Privacy Policy applies to the Personal Information the Company obtains when you:

  • Access or use our website at **www.mi-storage.com** or any other websites, mobile apps, and web-based applications that link to this policy (collectively, the "**Website**").
  • Access or use the **Mi Storage Solutions** software and related products/services.
  • Communicate with us via phone, email, or social media.
  • Interact with us offline, such as at events or programs.

Our Website and Services may contain links to third-party websites, social networks, and applications. We have no control over the privacy practices of these third parties. We encourage you to review their policies directly.

3. Our Role as a Service Provider (Processor)

We primarily operate as a service provider (or "Processor") when we handle data on behalf of our business customers (e.g., when a storage facility uses our software to manage tenant data).

When acting in this capacity:

  • Our customer (the storage facility) is the **Controller** of the data.
  • The customer's own privacy policy will apply to how they use your data.
  • We handle all information strictly according to the customer's instructions.
  • If you are a tenant of one of our customers and have privacy questions, please contact the **storage facility directly** to exercise your rights.

4. Information We May Collect

The types of Personal Information we collect depend on the context of your interaction with us:

  • Identifiers: Name, email address, mailing address, phone number, IP address, account username.
  • Commercial Information: Records of products or services purchased or considered.
  • Internet/Network Activity: Browsing history, search history on our sites, and information regarding your interaction with our Website or advertisements.
  • Financial Information: Payment card details (processed by secure third-party payment processors like Stripe), billing address, and payment history.
  • Professional or Employment Information: Job title and company name (if you are a business user).

5. How We Use and Disclose Your Information

We use and disclose your Personal Information for the following business purposes:

Purpose Category Examples of Use Categories of Recipients
Service Provision To operate, maintain, and provide the Mi Storage Solutions software and services. Internal Teams, Subcontractors, Cloud Hosting Providers
Payment Processing To process subscription payments and manage billing. Stripe, Payment Gateways, Banks
Marketing To send you newsletters, promotional communications, or product updates (if opted-in). Marketing Partners, Email Service Providers
Security & Auditing To detect security incidents, debug errors, and ensure compliance with legal obligations. Legal Counsel, Security Providers
Analytics & Improvement To understand how our Website is used and improve its features and performance. Analytics Providers (e.g., Google Analytics)

6. Your Rights and Choices

Depending on your location and the nature of our relationship with you, you may have the following rights regarding your Personal Information:

  • Right to Know/Access: The right to request information about the categories and specific pieces of Personal Information we have collected about you.
  • Right to Correct/Rectification: The right to request that we correct inaccurate Personal Information we maintain about you.
  • Right to Delete: The right to request that we delete Personal Information collected about you (subject to certain exceptions).
  • Right to Opt-Out of Marketing: The right to opt-out of receiving promotional emails from us by following the unsubscribe link in the emails.

To exercise any of these rights, please contact us at **privacy@mi-storage.com**.

7. Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes, we will post the updated policy on the Website and update the "Last updated and effective date" at the top. Your continued use of the Website or Services following the posting of changes constitutes your acceptance of such changes.